Anthony Matthews is a master of the consumer complaint, writing and collecting some of the best letters to customer service. Two of his tips for success: use humor and write a real, hard-copy letter.
Months after a girl took the company to task for its female toy figures, Lego has released the Research Institute, a play set created by a "real-life geophysicist, Ellen Kooijman," the company says.
Unexpected expenses and health issues sunk Claire Shrout and her family into frightening levels of debt. What she went through is familiar to a lot of Americans.
On Friday, the stock markets took a dive for the first time in months. NPR's Eric Westervelt asks The Wall Street Journal's Erin McCarthy whether the mounting global conflicts had something to do with it.
Despite the economy adding more than 200,000 jobs last month, unemployment ticked up and incomes have stayed stagnant. For many people, stretching every dollar is still an economic necessity.
The daily grind isn't everyone's style. Around the nation, young people are hard at work at offbeat jobs — like tracking bats in the dark of night or wandering a museum in a 75-pound dinosaur costume.
Under new sanctions imposed this week, Russia will no longer be able to buy technology from Western companies to develop its oil fields. Still, the sanctions are limited, and Russia has vast reserves.
In this week's roundup of digital culture headlines, the hardcore Foursquare users have a problem with Swarm. Twitter got a big boost. And why buy shoes when you can print your own?
An analyst says GM might have benefited from the safety recalls that brought customers back to its dealerships. Many automakers saw strong gains compared to last year.
States and cities have been investing billions of pension money in hedge funds. That's costing a lot of money in fees, and experts say the pensions don't have much to show for it.
Citing 6 months of strong job gains, President Obama says America's recovery from a debilitating recession is well underway. But he says the economy "could be doing even better" if Congress helped.
When a patron of Mary's Gourmet Diner in Winston-Salem, N.C., posted a photo of her tab denoting a 15 percent discount for "praying in public," the post went viral.
Ivory Coast is the world's No. 1 producer of the cacao beans that are the base of our beloved chocolate bars. But as a TV report shows, some cacao farmers have never enjoyed the final product.
Payrolls have grown by more than 200,000 for six months in a row — the longest stretch since 1997. But 7.5 million people are working less than 40 hours per week even though they want full-time jobs.
The latest report from the Bureau of Labor Statistics shows the rate for July was little changed from June's 6.1 percent.
It's one of the most popular items, but often it seems to be as far as humanly possible from the entrance. The Planet Money team looks at two very different theories about why that is.
Workers and advocacy groups praise the hard-fought change, from $7.25 to $8, but opponents warn it will wreak havoc on business balance sheets.
The government releases the July unemployment report Friday. The June report was surprisingly strong, and economists will be watching to see if employers kept the hiring spree going.
Iliad, a small French telecom company, is offering to pay $15 billion for a majority stake in T-Mobile, the U.S.'s smallest national wireless phone company. But it faces competing offers from much larger rivals.
As the EPA develops new carbon emission rules for existing power plants, the agency is holding a series of public hearings around the country, where coal industry advocates made their concerns known.